Fixed operations covers service, parts, and body shop — the revenue that doesn't depend on selling a car. Here's what it includes, how it hits the P&L, and the absorption formula that measures it.

PVR (per vehicle retail) is the dollar figure every GM gets asked about. Here's what it actually measures, how to calculate it, and where your store should land.

A compliance-first breakdown of what makes an F&I menu well-disclosed: the required elements, the current regulatory landscape, and a self-check.

Read our case study on a truck dealership in St. Cloud, Minnesota and how we helped them develop a $2,524 PVR team member

Vision Management Group is an F&I and dealership operations consulting firm headquartered in Boca Raton, FL, offering dealership consulting services in F&I Solutions, Variable Operations, and Fixed Operations. Start with a free Dealer Health Check-up.

Last updated: July 27, 2026. Compiled by the Vision Management Group editorial team based on internal client data and engagement records. Vision Management Group has helped 20+ automotive and RV dealerships increase F&I revenue by an average of 30%. As a car dealership consulting firm working on-site with F&I departments nationwide, this is the 6-step system VMG uses with every new dealership partner, from the first process audit through the accountability structure that keep

How Vision Management Group helped a dealership from Yankton get to $1.4M of F&I Gross

Summer is the period when the math of F&I works hardest in a dealer's favor. Unit volume is highest, buyer motivation is strongest, and the window for product acceptance is wider than at any other point in the year. This article covers why summer creates F&I opportunity, which products perform best, and how to set up the finance office to capture it.

RV dealers who build a high-performing F&I operation from scratch quickly find that the auto playbook transfers only partially. This guide covers the three core RV F&I products — VSC, GAP, and tire and wheel protection — how each differs from its auto equivalent, and how to build a menu and presentation process that captures the backend gross an RV F&I office is capable of generating.

This article covers how service advisor compensation plans directly produce or suppress HPRO, effective labor rate, and customer retention.

This article covers where digital F&I specifically breaks and how to fix it with practical steps.

This article covers 15 real F&I objections organized by category, with scripted responses built on a four-step framework that protects both trust and compliance.

This article breaks down how to build your F&I packaging strategy, how to differentiate the tiers so customers move up rather than default to the cheapest option, and how to handle competitive quotes when they come up without discounting your way to zero gross.

Some months automotive fixed operations looks busy but absorption says otherwise. Learn the 7 fixed ops KPIs

Fixed ops absorption explained: how to calculate service absorption, define overhead consistently, spot the bottlenecks that cap results, and use high-impact levers to reach 100% dealership overhead coverage.

Automotive fixed operations explained: what it includes (service, parts, collision, recon), how it differs from variable ops, and the KPIs that drive retention, absorption, and long-term dealership profit.

Most customers don’t walk into the finance office worried about your menu. They walk in worried about one thing: their deal changing at the last second. When that fear shows up, everything gets harder. They stop listening, start guarding their wallet, and interpret every product as a “payment game”—even when you’re trying to do the right thing. As a result, you get more objections, longer closes, more re-contracting, and CSI comments that sting. However, you can keep the ben

Most dealerships treat the Sales → F&I handoff like a simple escort, when it’s actually a make-or-break trust moment. Here's a repeatable, 60-second warm handoff system – scripts, a minimum checklist, and a lightweight manager cadence.

In this guide, we’ll lay out a trust-first process that starts before the customer reaches the box, keeps payment integrity intact, and uses a simple menu + scripts + scorecard to improve acceptance without hurting CSI.

You don’t need a dozen new products or a 40-page process manual. In this article, we’ll walk through a small set of F&I profitability strategies that move the needle right now