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Notes from inside the deal.
Essays on what's working — and what isn't — across F&I, variable ops, fixed ops, and reinsurance. Written by the consultants who installed it before they wrote about it.
This week's read
Featured essay
The Fixed Ops Profit Playbook: 7 KPIs Every Dealer Principal Should Watch Monthly
Some months automotive fixed operations looks busy but absorption says otherwise. Learn the 7 fixed ops KPIs
Tony Fiorillo
Mar 410 min read
Setting Yourself Apart
Being different at what you do
Tony Fiorillo
Mar 26, 20211 min read
Tony Fiorillo
Mar 24, 20210 min read
Are You a Believer?
Do you believe in your F&I Department's products, or do you just sell them? These are fair questions.... Here's another question that will help you to find out if you're a believer.... What products are you currently enrolled in to protect your personal vehicles? If the answer is 'none', that might be an indication that you are not a true believer. Maybe the enthusiasm for your products has slipped a little and if so, chances are, your penetrations have slipped as well. I lik
Vision Management
Nov 3, 20202 min read
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