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Notes from inside the deal.
Essays on what's working — and what isn't — across F&I, variable ops, fixed ops, and reinsurance. Written by the consultants who installed it before they wrote about it.
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Featured essay


The Fixed Ops Profit Playbook: 7 KPIs Every Dealer Principal Should Watch Monthly
Some months automotive fixed operations looks busy but absorption says otherwise. Learn the 7 fixed ops KPIs

Tony Fiorillo
Mar 410 min read



Tony Fiorillo
Mar 24, 20210 min read


Are You a Believer?
Do you believe in your F&I Department's products, or do you just sell them? These are fair questions.... Here's another question that will help you to find out if you're a believer.... What products are you currently enrolled in to protect your personal vehicles? If the answer is 'none', that might be an indication that you are not a true believer. Maybe the enthusiasm for your products has slipped a little and if so, chances are, your penetrations have slipped as well. I lik

Vision Management
Nov 3, 20202 min read
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